Service Manager – adult complex needs

We are supporting a specialist provider based in Croydon, London with their permanent recruitment. We are currently looking for a Service Manager to work across multiple residential settings to provide support to adults with complex needs. The successful applicant will have overall responsibility for the services.

This is a permanent position working 37.5 hours per week . Previous experience as a Service Manager is essential and you must have or be working towards your level 5. PBS experience and PBS qualification is desirable.

Alongside countless benefits and progression opportunities, our client is paying £48,000 – £50,000.

As a Service Manager your responsibilities will include:

• Ensure each adult has a care plan which reflects their emotional, care, social, and cultural needs.
• Play a key role in all external audits.
• To support the PBS Complex Operations Manager to develop and maintain effective business relationships with potential referrers and commissioners to ensure the service remains at maximum occupancy levels.
• Build relationships with parents, carers and other professionals to strengthen the support available for each service user.
• Mange budgets effectively and in line with company policy.
• Ensure staffing levels and competencies meet the requirements of the home and its residents.
• Direct the recruitment, supervision, and overall management of staff, ensuring a specially skilled PBS informed workforce that is adequate in number, diversity, qualification, and experience to meet the complex needs of the people the service supports.
• Ensure new staff receive an induction and that each member of staff has a personal development plan.
• Maintain up-to-date knowledge of the statutory and procedural framework for residential care and communicate this to the wider team.
• Overall responsibility for the service and the main point of contact for third-party organisations and governing bodies.

Our client is offering a whole range of benefits, including:

• Funded training and qualifications
• Real progression opportunities into Senior Management Roles
• Chance to join an established and reputable service
• Life insurance
• Long service rewards

To take the next step in your career, apply today for a conversation with our Residential specialist Scott Austin.

Not for you? Refer your friends and family and as our way of saying thank you, we will give you a referral bonus.

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